iOS app
Support
Everything about signing in, claiming your gamertag, membership and notifications. If the answer isn't here, ask in the Discord — someone usually replies within the hour.
Getting started
Your account
How do I sign in?
Sign in with Apple or Google from the Profile tab. That creates your ACL23 account — it's separate from your console account, and you only need it once.
How do I claim my gamertag?
Profile → claim your gamertag, then type it exactly as it appears in game, including capitals. If you've raced with us before, your history and rating attach immediately. If you haven't raced yet, the claim is held and attaches automatically after your first race.
My gamertag changed — do I lose my history?
No. Post in the Discord with your old and new tags and we'll move your ELO, race history and championship points across to the new one.
My rating looks wrong
Ratings recompute after every session, so a single race can move you more than you'd expect if the field was strong. If a whole race is missing from your history, that's usually a gamertag mismatch — check the spelling on your claim first.
Membership
Billing
What does membership include?
The setup bank, one-tap race entry, race and lap notifications, and your full driver analysis. Results, standings, track records and driver profiles stay free.
What does it cost?
30 days free, then £2 a month or your local equivalent. Cancel anytime in your Apple subscription settings — you keep access to the end of the period you've paid for.
I paid but the app still shows Free
Open the app and leave it in the foreground for a few seconds — it re-checks your purchase automatically and repairs itself. If it's still wrong after that, post in the Discord and we'll fix it manually.
How do I delete my account?
Settings → Delete account in the app, or use the web form. Deletion removes your app account; your race results stay in the public league record.
Racing
Races & setups
How do I enter a race?
Races tab → pick a race → Register. You'll get a reminder before the start and your server assignment when the grid locks.
Where do I find the server password?
It's shown on the race in the app once you're registered, and posted in the Discord race thread. It's never on the public website.
How do I use a setup on console?
You type it in. Setups are displayed as the exact in-game values in the same order as the ACC setup screen, so it takes about a minute. There's no file to import on console.
Can I request a setup that isn't there?
Yes, and it's free. Request any car and track combination from the Setups tab and we'll build it, usually within a week.
I'm not getting notifications
Check iOS Settings → ACL23 → Notifications is allowed, then Profile → Notifications in the app to pick which ones you want. If the icon looks wrong, delete and reinstall the app — that's an iOS icon cache issue, not a bug in the app.
Still stuck?
The Discord is the fastest route to a human. ACL is run by volunteers, so we're not a 24/7 support desk — but someone is usually around.